Terms & conditions

Hussell Up Limited is registered in England and Wales, Company No. 16577570, VAT No. GB521353133. Our registered office is Low Cleabarrow Business Centre, Windermere, LA23 3FA.

Contact us at team@hussellup.co.uk or 07487 577219.

This website gives information about our services and lets you apply to work with us through a short survey. You agree to use it lawfully and not to misuse the survey or try to disrupt it.

Filling in the survey is an application, not a contract. We review every application and will be in touch if we think we are a good fit. We may decline an application at our discretion, and you are free to withdraw at any time before signing an agreement.

You agree the information you give us is accurate and that you are authorised to share it on behalf of your business.

We provide done-for-you social media services, including strategy, on-site filming, editing, and posting on your behalf. The exact scope, schedule, and fees for any work are set out in a separate written agreement we both sign before work begins.

We work hard to build your discovery and trust on social media, but we cannot guarantee enquiries, bookings, revenue, or follower growth. Any figures we share, such as case study results, are examples of past performance and results vary from business to business.

• Give us reasonable access to your business, premises, and people for filming.
• Provide accurate information about your business and brand.
• Make sure you own or have permission to use any materials you give us.
• Review and approve content promptly where our agreement requires it.

Fees, payment terms, and any minimum commitment are set out in your written agreement. Unless stated otherwise, fees are exclusive of VAT and are payable as invoiced.

Once you have paid for content in full, you own the content we create for you, and we own our underlying tools, templates, and processes. You grant us permission to use your brand, logo, premises, and materials as needed to deliver the services, and to feature the work in our own portfolio and marketing unless you ask us not to.

We provide our services with reasonable skill and care. We are not liable for indirect or consequential losses, such as lost profits or bookings, and our total liability under any agreement is limited to the fees you have paid us in the previous twelve months. Nothing in these terms limits liability that cannot be limited by law.

Either side can end a signed agreement as set out in that agreement. When an agreement ends, we will hand over any finished content you have paid for.

We may update these terms from time to time. The latest version will always be on this page, and material changes will be confirmed with clients directly.

These terms and any agreement with us are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.